Abenity Store Purchases

What is the Abenity Pharmacy Card?
The Pharmacy Discount Program provides discounts for its members at certain participating pharmacies for drugs and other healthcare supplies. You can save...
Sun, 31 Aug, 2014 at 9:18 AM
Can I use my movie tickets at a 3D movie?
That's a great question. Our movie tickets are valid toward a 3D movie, however you will need to pay the difference for the surcharge fees that ap...
Mon, 5 Sep, 2016 at 10:28 AM
Why does my order status show as "pending" when I've already been charged?
If your recent Abenity Store order shows as "pending" and you have already been charged, please note that this just means that your order is curre...
Fri, 28 Oct, 2022 at 9:04 AM
I accidentally ordered tickets to the wrong movie theater. Can I exchange these and/or refund my purchase?
We are so sorry to hear that there was any confusion or inconveniences in your purchase from the Abenity Store. Unfortuantely, all electronic items as purc...
Wed, 15 Jun, 2022 at 10:06 PM
What is the expiration date for these tickets?
If you purchased an electronic ticket item through the Abenity Store, you should be able to locate the expiration date on the PDF eTicket that you received...
Fri, 28 Oct, 2022 at 9:05 AM
The park was closed when I attended/capacity was full. Can I receive a refund for my tickets?
We are so sorry to hear that you had any trouble redeeming your purchased tickets at your attraction! Unfortunately, all electronic items are non-refundabl...
Fri, 28 Oct, 2022 at 9:02 AM
Can I get a refund?
Thank you for your Abenity purchase. Please note that all e-Tickets are non-refundable or non-exchangeable due to the electronic nature. This policy is list...
Mon, 22 Mar, 2021 at 2:24 PM
Can I update the names on my tickets?
Please note that every park has their own policies on transferring the names on tickets. For this reason, please reach out to our support team at support@ab...
Wed, 15 Jun, 2022 at 9:27 PM
I accidentally ordered the wrong tickets for a theme park (child tickets vs adult tickets/wrong park). Can I refund or exchange these?
We are so sorry to hear that there was any confusion or inconveniences in your purchase from the Abenity Store. Unfortunately, all electronic items as purch...
Wed, 15 Jun, 2022 at 10:03 PM
I booked a flight with my child, can I get assigned seating?
The general rule says that while at the check-in the minor will be seated near the adult from the reservation. Accordingly, if for the selected flight the a...
Mon, 29 Aug, 2022 at 1:23 PM