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Knowledge base
Abenity - FAQ's
Abenity Store Purchases
9
Can I use my movie tickets at a 3D movie?
Why does my order status show as "pending" when I've already been charged?
I accidentally ordered tickets to the wrong movie theater. Can I exchange these and/or refund my purchase?
What is the expiration date for these tickets?
The park was closed when I attended/capacity was full. Can I receive a refund for my tickets?
View all 9
General Questions
19
How can I call someone at Abenity?
How can I learn more about my discount program?
How can I update my account information?
Do you have an app?
Do you have any offers in Canada?
View all 19
Login Assistance
6
I am trying to register, but it says registration is closed.
I Forgot My Password
I am trying to register, but I do not know my registration code.
How Do I Register?
How Do I Unlock My Account?
View all 6
Offer Issues
4
Are There 1-Day Disneyland Ticket Options Available?
I am having trouble with an offer in the Abenity program
How can I view offers outside of my local area?
I'm Having Trouble Printing the Grocery Coupons
Abenity - Theme Park FAQ's
Walt Disney World (Florida)
3
Do These Tickets Have Blackout Dates?
Are There 1-Day Tickets Available?
Will Walt Disney World Tickets Expire?
Disneyland Resort (California)
2
Are There 1-Day Ticket Options?
Will Disneyland Tickets Expire?
Universal Studios Orlando (Florida)
2
Will Universal Studios Orlando Tickets Expire?
Can I Change the Date for a Universal Studios Orlando Ticket?
Universal Studios Hollywood (California)
3
Can I Change the Date for my Universal Studios Hollywood Ticket?
Are There Blackout Dates for Universal Studios Hollywood?
Do Universal Studios Hollywood Tickets Expire?
Abenity - For Clients
Branding your Perks Program
5
Add An Exclusive Offers Banner Ad
Selecting a URL for your Perks Program
Customizing the From Name & Email Address on Abenity Newsletters
How to Publish Your Branded Abenity iOS App
Host Your Abenity Program from Your Own Domain
Managing your Membership
3
How do I Import New Members?
Protecting Your Perks Program with Six Registration Options
Deactivating Members Through Member Import
Promoting Your Perks Program
4
Purchasing Membership Cards
Promote Specific Offers by Deep Linking
Office 365 Safe Links Impact on Abenity Engagement Emails
Using SmartLinks and QR Codes to Support Mobile App Downloads and In-App Registration
Rewards & Recognition
1
Setting Up Birthday and Anniversary Emails
General
3
Is the Benefit from Abenity Perks Taxable Income to Employees and Requires Reporting on W-2?
How Does Abenity Handle Member Location Data?
Converting to Abenity API V2 for SSO
Content Management
2
Uploading Private Offers via Abenity’s Provider Admin Portal
Inviting Local Vendors to Create and Manage their Own Offers
Abenity - About Us
Program Security
2
How is my information kept safe?
Does an outside agency test your program security? If so, what is evaluated?
Abenity - For Vendors
Becoming an Abenity Vendor
3
How Do I Register as an Abenity Vendor?
How Do I Create a Discount Offer in Abenity?
Is there a fee to be an Abenity Vendor?
Email Advertising Specs
11
Start Here: Abenity Email Marketing
National Spotlight Email Overview
National Spotlight Email - Top Large Featured Offer Specs
National Spotlight Email - Row 2 and 3 Medium Featured Offer Specs
Exclusive Vendor Email - Basic Template Specs
View all 11
Discount Program Banner Specs
1
On-Site Banner Specs for the Abenity Perks Program
Abenity - #LifeHasPerks Giveaways
Abenity Giveaways
3
How Can I Register for a Giveaway?
How Many Times Can I Register for a Giveaway?
When is a Giveaway Winner Chosen?
Community forums
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Abenity Forums
Announcements
0
Feature Requests
0
Tips and Tricks
2
Need IATA for travel bookings?
Posted by
Jan Atkinson Michel
,
about 7 years ago
Last Reply
by Jan Atkinson Michel
about 7 years ago
Expiration Dates
Posted by
Francis Sowa
,
over 8 years ago
Last Reply
by Francis Sowa
over 8 years ago
Report a problem
8
I need to speak with a English speaking customer support person
Posted by
Judes M
,
over 2 years ago
Last Reply
by Frankenstein rules
9 days ago
Hotel manager unethical
Posted by
Antonio Lugo
,
over 1 year ago
Last Reply
by Antonio Lugo
over 1 year ago
Hotel reservation
Posted by
Ren0213
,
over 1 year ago
Last Reply
by Ren0213
over 1 year ago
See all 8 topics