We are so sorry to hear that you had any trouble redeeming your purchased tickets at your attraction! Unfortunately, all electronic items are non-refundable and non-exchangeable. If you purchased physical ticket items, please feel free to contact the Support Team (firstname.lastname@example.org) for more information on a refund process for physical ticket items.
Modified on: Tue, 6 Sep, 2016 at 3:40 PM
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