The park was closed when I attended/capacity was full. Can I receive a refund for my tickets?

Modified on Tue, 23 Apr at 1:39 PM

We encourage our members to check the attractions operating schedule prior to purchase as all of our electronic tickets are non-refundable. This policy is listed in our details prior to checkout.

However, if this was an unexpected closure, each park has it's own guidelines on refunds/rainchecks. Please reach out to our member support team at with further details on the closure and we will be happy to assist further. 

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