If you are using the AMC app or their online webpage to redeem your tickets, there may cases that cause your vouchers to temporarily "lock out". This means, if your session times-out or you exit the app/browser in the middle of your session, the tickets will temporarily state "invalid" if you try again quickly after. If this happens, please wait 10-15 minutes and try again and the issue should be resolved.
However, if you have any further issues or this does not resolve the error message, please reach out to us at support@abenity.com so that we can assist you directly.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article