I'm Having Trouble with the iPhone App

Modified on Fri, 28 Oct, 2022 at 9:56 AM

We are so sorry to hear that you are experiencing any issues with the Abenity iPhone app! Below we have listed a few suggestions that typically result in an easy fix to issues with the iPhone app:


1) Check to ensure you have the most up to date version of the iPhone app. You can check this in the Apple Store (with a free download) by going to: https://itunes.apple.com/us/app/abenity/id969660371?mt=8

2) Try signing out of the app and sign back in 

3) Reboot the phone to reset the device's internet connect on the phone 

4) Move to a different internet connection (also, try with a wifi connection to see if this resolves the issue)


If this does not resolve your issue, please contact our Member Support Team (support@abenity.com) and include a few screenshots of the error message you are receiving so that our team can further research your issue! 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article