We are so sorry to hear that you have not yet received your email containing your e-Tickets. Please note that as listed in the offer for all electronic items, eTickets may take anywhere from 5 minutes to 24 hours to be fulfilled. 


However, you may check your order history to find any purchases made through the Abenity Store by logging in to your account and clicking on My Perks>>Order History>>View All.

Please also be sure to check any Junk or Spam folders in your email to make sure your email containing your e-Tickets did not get lost.


If it has been over 24 hours since your purchase and you have still not yet received your items, it is possible that an incorrect email address was entered at checkout.  Please feel free to reach out to our Concierge Team (support@abenity.com) for further assistance in locating your e-Tickets!